A Day in the Life of a Rooter Hero Plumbing Plumber

At Rooter Hero Plumbing, we work with talented, local plumbers who have a passion for helping homeowners and commercial property owners get the most out of their plumbing systems. From advising customers on upgrades to making same-day repairs, our plumbers are Jacks (and Jills)-of-all-trades. We are consultants, designers, engineers, troubleshooters, and repair techs.

So, what’s a typical day like for our plumbers? That’s a hard question to answer because there really isn’t such a thing as a typical day. Plumbing problems can run the gamut and the solutions vary depending on the severity of the problem as well as our customers’ budgets. However, there are some things that are constant such as our commitment to excellent customer service and our professional attitude.

We Do Business in a Neighborly Way

Another part of our day that never wavers is our ability to get to you fast. Did you know that the typical Rooter Hero Plumbing service call is responded to in as little as 90 minutes? The reason we’re able to offer such amazing response times is because we believe in partnering with licensed plumbers that are members of your community.

Supporting the local community is the cornerstone of our business. Our goal is to address not only plumbing problems that residents and local businesses have, but to also boost the local economy. Collaborating with highly-trained plumbers in the neighborhood guarantees our customers two things:

  • Fast response times
  • Affordable prices

Services We Offer

The typical plumbing services we offer include things like the following:

  • Drain cleaning
  • Sewer repair
  • Shower and bathtub installation
  • Kitchen and bathroom plumbing installation

Our plumbers also spend their days responding to service calls for leak detection, slab leak repair, trenchless sewer line repair, re-piping, and new construction projects. Our plumbers work hard all day long to provide the best service possible so that you are not without the comfort and convenience of a working plumbing system for any longer than necessary.

Innovative Technology Keeps Your Plumbing System Running Efficiently

When our plumbers aren’t in their fully-stocked vehicles responding to service calls, you may find them inside a classroom. A Rooter Hero Plumbing associate stays on top of the latest technology. By utilizing state-of-the-art techniques for drain cleaning, leak detection, and other plumbing services, we’re able to offer our customers unrivaled service. Continuing education is something our plumbers’ value and many earn as many as 100 CEU credits annually. That’s what we call devotion to one’s trade!

Interested in a Career with Rooter Hero Plumbing?

Head over to our Career section the website to learn more about becoming a Rooter Hero Plumbing technician. We need motivated individuals with a desire to succeed and a passion for plumbing. Or, give us a call, to learn more about our company and the locations we service.

Preventive Maintenance Plans Save $$$ Down the Road

When it comes to your plumbing system, it’s a lot simpler to maintain it than it is to fix it. You’ve probably noticed this trend in other areas of your life as well, whether it’s health, finances, or your car. Subscribing to a routine maintenance plan may seem like an unnecessary expense if you haven’t had an issue in years, but it can really pay off in the long run.

Many professional plumbers recommend that you have your pipes, appliances, and fixtures checked once every year or two. With hundreds of different components under constant pressure, it should come as no surprise that there are many ways for your system to become faulty or deteriorate over years of use.

How Can Plumbing Maintenance Plans Save You Money?

While some plumbing issues are the result of a sudden or unpredictable cause, many common problems can be anticipated. Routine maintenance isn’t free, but it’s much cheaper than the potential damage caused by a burst water main or blocked sewer line. Fixing these major problems can cost hundreds or even thousands of dollars, making maintenance plans seem very affordable by comparison.

Aside from the financial concern, there is also the issue of time and convenience. Maintenance is scheduled in advance and causes little disruption to your daily routine. On the other hand, a disastrous flooding of your basement may force you to take action in the middle of the night and wreak havoc on your plans for the day.

How Maintenance Prevents Plumbing Issues

There are dozens of things that can go wrong with your plumbing system. The web of pipes, appliances, fixtures and other components that run throughout your home are one of the most complex and delicate parts of the entire structure.

Video camera inspections of your pipes’ interiors reveal tiny cracks or faults that you would not have noticed otherwise as well as trapped debris that could turn into a serious blockage in the months ahead. Physical examination of the pipes may also show tiny leaks or other ongoing issues that are slowly inflating your water and energy bills.

Maintenance is especially important for water heaters and other appliances. Small specks of dirt often build up in appliances as water passes through. If they aren’t cleaned regularly, the device will become less efficient and run a higher chance of breaking down altogether.

Your plumber will also check the integrity of emergency shut-off valves, which are crucial for managing water damage in the event of a pipe burst. You don’t want to learn that the valve is stuck or dysfunctional when water is pouring across your floors.

Don’t wait for disaster to strike. Call your local plumbing hero today to schedule your maintenance appointment.

Green Plumbing Practices Your Plumber Should Be Implementing

Preserving the integrity of the planet’s environment is a serious concern that affects every person, animal, and plant around the globe. There are many  different “green” practices you can adopt in your routine and around your home to reduce the impact you have on local ecosystems. Selecting plumbers based on the sustainable and eco-friendly practices they implement is just one way to make a difference.

What Can Plumbers Do to be Green?

You might be surprised at how many ways plumbers can make their practices greener. An eco-friendly plumber can also help transform your home and lifestyle to mitigate its harmful impact on the environment.
1. Recycle or Reuse Materials
The earth’s mineral and metal resources won’t last forever, and processing them into useful material is an energy-intensive process. Green plumbers should throw away as little as possible. Recycling old pipes and discarded appliances keep them out of landfills and allows the material to be used again.
2. Offer Low-Flow Fixtures and Other Green Solutions
Most professional plumbers offer some environmentally-friendly options when it comes to sinks, showers, and appliances. Installing aerators and low-flow heads in the home can greatly reduce water consumption with minimal impact on performance. They should also offer tankless water heater installation as this technology provides hot water on demand and reduces energy waste.
3. Energy Saving Consultancy
Green plumbing technicians can help you evaluate your home’s energy water and energy needs to find the solutions that provide efficient service without significant waste. A few small adjustments to your system can make a huge difference, and it might save you money on your monthly bills too!
4. Green Building and Vehicles
This one may seem obvious, but any green plumber should make sure that their company building and vehicles are all as energy-efficient as possible. A LEED certified structure shows that the company is willing to take extra measures to reduce harmful impact on the planet. Economic company trucks consume less fuel, reducing toxic emissions that damage the atmosphere and the environment.
5. Eco-Friendly Marketing Practices
Minimizing paper use is a big part of modern green practices for any business. Using business cards or postcard-size advertising is often enough to get the attention of customers. They should also use paper made from recycled or recyclable material, and remind recipients not to throw in the trash can. You can also ask your plumber about paperless invoicing and billing when possible.

How Your Plumbing Can Benefit from Whole-House Filtration

Clean water is gentler on your pipes and appliances. Filtered water tastes good and can also improve the texture and brightness of skin and hair. Many people believe the water coming through their taps is the cleanest water available, but that may not be the case. Municipal water suppliers do a good job of removing containments; however, sometimes minerals pass through the city’s filtration process and find their way into your home. Although minerals like iron, calcium, and magnesium are not toxic, an excessive amount of mineral deposits can harden water and cause your plumbing system to work harder.  A whole house filtration system can filter out the majority of mineral deposits, leaving you with softer, cleaner water.

I Have Faucet Filters. Why Do I Need a Whole House System?

Filters that fit over kitchen faucets and showerheads work well, but they are not protecting the interior of your pipes. These products only treat the water as it comes through the nozzle or sprayer, and it only filters water at a particular point. A whole house filter treats the water at its source. Any water coming into your home is automatically treated before it travels farther through your home’s water pipes.

What Are Customizable Filtration Systems?

Not every homeowner has the same filtration needs. Some homes have minimal water filtration needs and would benefit from a simpler system. Other homes, especially homes with a large amount of square footage, may require a more powerful system to treat the water completely. Finding the right system for you shouldn’t be the result of trial and error. When you contact an experienced plumber, you’ll choose the right system the first time.

Are Filtration Systems Expensive?

Cleaner, better-smelling water doesn’t have to cost a fortune. The final cost depends on the type of system you purchase and the amount of labor needed to complete the install. At Rooter Hero Plumbing, we offer free estimates and no-obligation water evaluations. If you’re not in an area serviced by Rooter Hero Plumbing, check with your local plumber for pricing.

Can I Install the System Myself to Save Money?

Saving money is our customers’ top priority and our main concern. Installing a whole house filtration system can be complex and requires specialized tools and skills. It isn’t a DIY, home improvement job that we recommend tackling yourself. If you install the system incorrectly, you could damage your pipes and end up spending more money to fix those problems. Let a licensed and insured plumber help you out with this one!

If you’re interested in learning more about the available models or need your water tested, give us a call. We’ll be happy to discuss your filtration needs and make professional recommendations.



Trim the Fat, but Keep It Out of the Garbage Disposal

Do you know what the busiest day of the year is for plumbers? The day after Thanksgiving, of course!
Family holidays are not a good time to deal with drain clogs, broken pipes and other plumbing issues. Unfortunately, the combination of heavy cooking and sudden increase in occupancy leads to exactly these kind of problems. That’s why it’s important to be mindful of your plumbing when preparing a massive meal for your family.

5 Tips for Using Drains Responsibly During Thanksgiving

Before you chuck all the nasty trimmings and other leftover bits down the garbage disposal, remember that it could come back to haunt you very soon. Take advantage of these tips to reduce your chances of suffering through a plumbing disaster on one of the busiest holidays of the year.
1. No grease or fat
The melted fat and grease may seem like a harmless liquid that can easily be put down the drain, but these materials are actually one of the worst culprits. Fat hardens as it cools, forming a stiff waxy layer inside your pipes and fixtures. Consider storing grease, fat and oil waste in a sealable container so you can take it to a recycling center.
2. Scrape dishes into the trash
Encourage all of your friends and family members to scrape the remnants from their plate into the trash before putting it into the sink. Sure, your garbage disposal can handle a bit of food, but large quantities will back it up in no time at all.
3. Avoid hard objects
Fruit seeds, especially pits from peaches and plums, do not belong in your drains. Garbage disposals have a hard time breaking these up and they are the perfect size for plugging the drainage line. Bones are also a no-no, as they can catch other debris and cause a clog faster than you can say “turkey.”
4. The strings are attached
Stringy or fibrous food, like celery, is a common sight at a Thanksgiving meal. You may not be able to force the kids to eat all their veggies, but you certainly shouldn’t try to make your garbage disposal do it for them! Common culprits include potato skins and fruit peels.
5. Run hot water with the disposal
Use the garbage disposal periodically throughout your preparation and cleanup, not all at once at the end. Stick to small loads to avoid overwhelming the machine and always run warm water as you do. This helps move the solids through the system and prevents stray bits of fat or grease from solidifying.

If you do have a problem with your garbage disposals or need drain cleaning after the holidays, give your Rooter Hero Plumbing pro a call and we’ll get someone out to you today!

Do You Need Plumbing Insurance?

As the owner of a house or small business, protecting your property and finances is always a top priority. While homeowner’s insurance may pay for some of the costs associated with plumbing issues, these policies often provide only limited coverage.

The decision to purchase plumbing insurance should be made with sound financial advice, since you need to account for the cost of the policy and the potential loss from damage. Some providers offer insurance plans that extend beyond the basics covered in homeowner policies, including HVAC, electrical and plumbing.

Don’t just assume that your policy covers you! Contact your insurance agent and request a detailed explanation of what is and what is not included in your current plan.

Understanding Your Current Insurance Policy

If you are unsure about your current plumbing coverage, contact your insurance company and request more information. Most policies cover emergency situations and accidents, like damage caused by a leak or burst pipe. However, that does not necessarily mean that the policy also covers maintenance or significant repairs to the system itself.

There are many factors to consider beyond simple repairs. Water damage can lead to the growth of mold and mildew, which is expensive to eradicate and may not be covered by your homeowner’s insurance. Repairs to sewer or water lines can also be invasive, requiring the technician to remove parts of the wall or floor to access damaged hardware.

It’s a good idea to contact your insurance provider before conducting repairs or maintenance, even if you are sure they are covered by your policy. In some cases, they will want to examine the extent of the damage or scope of the planned project to ensure that it meets qualifications for coverage. Seeking reimbursement after the fact can be a challenging and frustrating experience.

What About Damage Related to Work by Plumbing Contractors?

Before selecting a contractor to work on your home’s plumbing, make sure that they are fully licensed and insured to operate in your state. The majority of state governments require plumbers to have significant coverage in case property damage results from an accident or negligence. While it may be tempting to hire a handyman for less money, a professional plumber is a much safer choice.

What to Do If Your Water Turns Brown

You may have had a nightmare about this before. As you turn on the faucet and cup your hands beneath it to wash your face in the morning, you are greeted by a steady flow of brown liquid bursting from the sink. As you reel in disgust and panic, remember that the cause of the discoloration probably isn’t as repulsive as it seems.

What Causes Water to Turn Brown?

High levels of iron, manganese, and other minerals are a common source of darkened water. The presence of these substances in your water can indicate a break in an exterior line, which is allowing the soil to contaminate the supply. Houses connected to wells are more likely to experience this issue compared to those hooked into the municipal system.

Water can also be discolored by rust in the pipes or fixtures associated with the supply lines. Changes in pressure, like activating a line that has been turned off for an extended period, may force clumps of rust through the pipes. Your water may also turn brown after a period of extended demand by a nearby fire truck or public water main burst.

What Should I Do?

First of all, don’t panic! If you discover discolored water pouring from the tap, inform all household members to avoid using the water supply temporarily. Contact a local plumber and describe your situation for professional advice on how to proceed.

It is often recommended that you turn on the tap and allow the water to run for up to half an hour. In many cases, the color will return to normal after this period. Consider contacting your city’s water supply office to discuss the issue and request credit for meter use during this phase. Take a picture immediately before and after to ensure proper documentation.

Since many causes of brown water stem from a fault in your plumbing system, you’ll likely need the help of a professional plumber to address the issue. Be sure to note any information you can that may help the technician. For example, if you only notice discoloration when you use hot water, the problem likely lies with your water heater or a hot water line.

Protect Your Property from Copper Theft

Some homeowners aren’t fully aware at just how desirable their pipes and plumbing fixtures can be to would-be thieves. Copper theft is a nationwide issue that can affect almost any homeowner. Copper is a desirable target because it is easy to resell, has a relatively high value for its mass, and is difficult to trace even if authorities suspect foul play.

Homeowners are advised to take precautions to prevent copper theft, especially in areas where this type of crime has occurred recently. Unattended properties, including homes under construction, are prime targets for thieves, who are looking for accessible and unprotected sites.

Tips for Reducing the Risk of Copper Theft

  1. Paint it Black: A clever way to deter thieves is to paint all exposed copper with a metal-safe paint. Black is a popular choice, although you can pick any color you desire. The goal is to make the copper components appear to be made of plastic or a similar cheap material.
  2. Maintain the Property: If you are going to be away from home for a while, arrange for someone to pick up the mail daily, grab the newspaper, mow the lawn and perform other routine maintenance tasks. This creates the illusion that someone is currently occupying the structure.
  3. Visual Barriers: Put up a fence around construction sites and install blinds in the windows so thieves cannot easily identify the property as unfinished. If they can’t see directly inside the building, they are less likely to break in due to the risk of encountering someone.
  4. Advanced Security Measures: During the final stages of construction, you may want to consider hiring a security guard to watch the property at night and on weekends. You can also install an alarm system or security cameras to provide authorities with information about the thieves. Installing Beware of Dog signs around the property may also deter intruders who don’t want to take a chance.
  5. Talk to Your Neighbors: If you are familiar with your neighbors, you can consider asking them to stay vigilant for unusual activity during evening or night hours. If they know that no one should be at the house after dark, they are more likely to call the police over suspicious behavior.

For more tips on how to protect your copper plumbing, give us a call. We’d be more than happy to speak with you.

Tips for Hiring Outstanding Plumbers

When selecting a plumbing service to take care of repairs, maintenance or installation for your home, it pays to hire experienced professionals. While you can request estimates and get information from multiple plumbers, you will ultimately have to decide on a single service that you feel will best fulfill your needs.

What to Look for in Your Plumber

If you aren’t sure how to judge your options, consider these tips for hiring the best plumber for your job:

  1. Licensing and Insurance

This is perhaps the most important qualification of an outstanding plumber. Licensing proves that the technician is certified and skilled enough to handle the demands of your project. Insurance, also known as bonding, protects both you and the service provider from damages resulting from the installation or repair work.

  1. Honesty and Transparency

Working with an ambiguous or flaky plumber is a frustrating experience. When possible, ask for specifics regarding the project, especially the timetable. If you need something done a certain way or within a fixed timeframe, you should communicate that clearly and affirm that the plumber understands your conditions before hiring them.

  1. Price versus Value

It’s tempting to go with the cheapest option available, but this is not always the best choice. Basing your decision solely on price can cost you a lot more than you realize. It’s generally a good idea to get multiple estimates, especially if you suspect a certain provider is overcharging. However, expect to pay a little more to get quality results from a real professional.

  1. Experience and Reputation

While there’s nothing wrong with trying out a new plumbing service, you may not get the results you would expect from a seasoned pro. When looking for the best plumber in town, do a little research to figure out how long they’ve been in business. Plumbers that have been around for a decade or two are more likely to have the experience needed to provide excellent service.

  1. References

One of the best ways to determine the quality of a plumber is to talk to some of their previous clients. Professional plumbers usually keep a list of references on hand and are willing to share contact information with prospective clients.

  1. Get a Guarantee

Always get a written guarantee from your plumber. If they claim they can perform a certain repair or installation project, having that agreement in writing can protect you in the event of an unforeseen problem. Outstanding plumbers will stand behind their work.

Rooter Hero Plumbing believes everyone deserves the best plumbing repairs and replacement available.



Lights, Camera, Action: Video Camera Drain Inspections Get 5-Stars

If you are like many other homeowners, you probably don’t want to see what the interior of your plumbing system looks like. While the view may be akin to a horror movie, the ability to visually examine pipes, fixtures and sewer lines can be an invaluable asset during repair and maintenance projects.

Video camera inspections are a relatively new innovation in the plumbing industry that allows technicians to provide faster and more effective service. The camera is attached to a long, flexible cord that can be extended far into the plumbing inside and beneath your home. The live image is transmitted to the operator, who can see exactly what is going on inside the system.

How Camera Inspections Can Help Homeowners

Identifying the source of a leak or finding the exact location of a blockage in your pipes can be a monumental task. Imagine ripping up floors, walls and piping throughout your home trying to find the exact spot that needs repairs. It would be a real mess, right?

Plumbers use mobile video cameras to diagnose all sorts of issues, including:

  1. Cracks and Breaks: Visual inspections may reveal water leaks that you don’t even know exist yet. This is particularly useful for pipes running inside walls and floors, where gradual water damage may not be obvious. Locating fractures is essential for preventing a burst pipe in the future, which could be disastrous for your home.
  2. Drain Clogs: You don’t always have to look far to find a blockage, but it’s not always a simple matter of pulling it out of the drain with a coat hanger. Foreign objects, like plastic wrapping or wads of hair, can slide far into your sewer system. Figuring out exactly where they are is an arduous task without camera inspections.
  3. Deterioration: Examining the interior of your pipes also reveals damage from corrosion and material decay, which may not be apparent by looking at the exterior. It’s far better to catch the deterioration early and replace the effected pipes rather than react to a massive leak or break.
  4. Misalignment: Camera inspections are also useful for identifying misalignments between different pipes or fixtures in the home. Outside pressure can cause plumbing components to shift over time, which increases the risk of an eventual water leak.

If you’re interested in a video camera inspection, Rooter Hero Plumbing can help. Call today to learn more!