In this brief article brought to you by Rooter Hero Plumbing & Air, we share some things to do when faced with a burst water line. First and foremost, make sure to call a qualified and uniformed plumber. For reliable plumbing service, opt for an established plumbing company like Rooter Hero Plumbing & Air.

Safety First!

Water and electricity are a dangerous combination. If the burst water line has affected electrical outlets, appliances, or the fuse box, it's crucial to turn off the electricity at the circuit breaker or fuse box. Do not touch any electrical equipment if you are standing in water or on wet surfaces!

Turn Off the Water Supply

Your first reaction to a burst water line should be to quickly and safely shut off the water supply to your property. Locate the main water valve, typically found near the water meter or where the main water line enters your home. In most cases, you can turn it off by turning the valve clockwise. This action will stop the flow of water, preventing further damage and potential flooding.

After shutting off the main water supply, open all the faucets in your home, including outdoor faucets, to relieve the pressure within the pipes. Additionally, open drains in sinks and bathtubs. This will help to drain any remaining water in the system and reduce the risk of further leaks or damage.

Document the Damage

If you have property insurance, then they may cover all or part of the damages – but you’ll need documentation of the damages. Take photos or videos of the damage, and document any belongings or structural elements that have been affected.

Ventilate the Area

With the water off and the scene documented, you should open windows and doors to improve air circulation within your home. This will help in drying out the affected areas once the water has been stopped. If your belongings are in harm's way, move them to a dry area. This includes furniture, electronics, and any valuables that may be damaged by water exposure.

Use towels, mops, buckets, or a wet-dry vacuum to start removing the standing water. The quicker you can eliminate excess water, the less likely you'll face long-term damage. Ensure your safety while doing this by wearing appropriate footwear and avoiding contact with electrical outlets or wires.

Once the Plumber Leaves…

Our plumber will inspect the burst water line and determine the root cause of it, then recommend solutions going forward. Many times, a pipe repair is enough. If the issue is a symptom of a deeper problem, then our plumber will make recommendations accordingly.

Once the nearby plumber leaves, it’s important to address the risk of water damage. Inspect your property for any structural damage caused by the burst water line. If you notice weakened walls, ceilings, or floors, it's crucial to take immediate action to prevent further deterioration.